Frequently Asked Questions

Everything you need to know about your Haldèn experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to start your request.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.

Are Haldèn products sustainably made?

Yes, we are committed to ethical fashion. 80% of our current collection is made from organic or recycled materials, and we work exclusively with certified fair-trade manufacturers.

Can I track my order in real-time?

Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly on our website.